Shipping Policy:

What are the shipping charges?

• If the total purchase amount is less than Rs.500 then customer has to pay Rs.50 per 500Grams as a Shipping Charge. The Shipping is Free of Cost for an order total of Rs.500 and above.
• If payment is made via our secure Netbanking/ Credit Card/ Debit Card options or in the case of Bank transfer and cheque payments, then shipping is free of cost within India for an order total of Rs.400 and above.
•  COD (Cash on Delivery) is not available.

For any specific details regarding shipping please contact us at contact@chaavadi.com

What if a product is currently out of stock in the size I want?

We usually replenish our stock as soon as possible but it might happen that some size will be out of stock in the design you like.
Just contact us at contact@chaavadi.com and we’ll make sure that it is available as soon as possible.

How long will it take for my product to arrive?

Order that is completed before 11 am is shipped on the same day. Orders are usually delivered within 3-5 working days. In a case of unforeseen circumstances such as strikes, acts of God or inter-galactic rioting, the delivery time may increase by a few days. Orders that are completed on a Sunday, public holiday or after 11 am on a normal working day are shipped on the next working day.

What if I need an urgent delivery? 
Please get in touch with us at contact@chaavadi.com or contact no. in website and we will be happy to help you out.

What are the charges for a bulk order? 
E-Charges for a bulk order? 
We will try to deliver a bulk order in the most efficient and cheapest manner. Please feel free to contact us at contact@chaavadi.com or contact no. in website with your order details and we will customise the delivery as per your needs.

Cancellation Policy:

How can I cancel my order?

1. If you wish to cancel your order, you can get in touch with us at  contact@chaavadi.com or contact no. in website as soon as possible with your order number. As long as your order has not been dispatched we can cancel your order.
2. If your order has been dispatched but yet to be delivered, please do not accept delivery and contact us to inform them of the same.
3. For Prepaid order, the cancellation will also be done and the amount will be getting refunded to you via Payment Gateway directly into your Bank Account.
NOTE: Please go through our refund policy for brief information regarding Refund.

Return Policy:

We at Chaavadi strive to give you a quality product of your choice. However, if you are not happy with the received product for any reason, you can mail us at  contact@chaavadi.com and mail the product to us at the following address. (Note: Return option is not applicable on Stickers and Key tags)

Address: 1-84 D, Adyalu, Kabaka, Puttur, Karnataka – 574220 (India) 

Contact no.: +91-9741053818

Items will have to be in new condition and returned in their original packaging within 15 days of delivery.

What is the Exchange Policy?

If you are unhappy with the product that you have received, you can send it back to us within 10 days of the delivery. We will either replace it with another design or size, or offer credit on a future purchase, or provide you with a refund.
If you have any further questions about the return/exchange policy then please contact us at contact@chaavadi.com

Who bears the delivery charges of the items returned?

·        If the product was returned due to any sort of product damage, then we will bear the delivery charges.

·        If the product was returned for a change in design or size, then the delivery charges will have to be borne by the customer.